Thursday, March 31, 2011
Super Computer's Win May Benefit Others
This article discusses other possible uses for the Semantic Analysis Technology (SAT) IBM's super computer used to win Jeopardy. The technology was made to do "much smarter searches on larger amounts of data." It could be used to help lawyers find documents that are relevant to their cases, detect financial fraud in banks, and match customers to the customer service representative that would work best with them. The assistance to lawyers could save people thousands in lawyer fees. That's good for them and good for the economy, since they have more to spend. The same goes for banks. The banks don't lose money and neither do the account holders. The cost of the machine would be heavy, but probably not as much as the money they save by preventing fraud. As for customer service, if people get better treatment they're more likely to buy the company's products again and recommend that product to others, which can't be bad for business.